Introduction and Acceptance

These Terms of Service govern the use of ykzsjacket.com and the purchase of clothing products from Chun Pong Limited. By accessing this website or placing an order, you agree to these terms. If you do not agree, you must not use this website. The company may revise these terms at any time. The revised terms take effect upon posting to this website. Your continued use of this website after posting constitutes acceptance of the revised terms.

Eligibility and Account

You must be at least 18 years of age to place an order. You are responsible for providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. You must notify the company immediately of any unauthorized use of your account. The company is not liable for any loss arising from unauthorized use.

Orders and Acceptance

All orders are subject to acceptance by Chun Pong Limited. The company reserves the right to refuse or cancel any order for any reason. Reasons for cancellation include product unavailability, errors in pricing or product information, or suspicion of fraud. The company will notify you of any cancellation. Payment must be received before an order is processed. The company accepts payment methods displayed at checkout.

Product Information

The company attempts to display product colors and images accurately. The company does not guarantee that your device's display will show colors accurately. Product descriptions are not binding. The company does not warrant that product descriptions are complete or error-free. If a product offered by the company is not as described, your sole remedy is to return it in unused condition.

Pricing and Payment

All prices are displayed in the currency shown at checkout. Prices are subject to change without notice. The company reserves the right to correct pricing errors. If a pricing error is discovered, the company will cancel the order and notify you. You agree to pay all charges incurred by your account.

Shipping and Risk of Loss

The company will ship products to the address provided by you. The company is not responsible for delays caused by carriers or customs. Title and risk of loss pass to you upon delivery to the carrier. You must provide an accurate shipping address. The company is not responsible for orders shipped to an incorrect address provided by you.

Returns and Refunds

You have the right to return any product for any reason within exactly 14 days from the date of receipt. This is a strict no-reason refund policy. To initiate a return, you must contact Chun Pong Limited at [email protected] within the 14 days period. The product must be in its original condition with all tags attached. The company will provide return instructions. You are responsible for return shipping costs unless the product is damaged or defective.

Refund processing begins after the company receives and inspects the returned product. The company will process the refund within 14 days of receiving the returned product. The refund will be issued to the original payment method. The refund processing and arrival to your account takes at least 14 days from the date the company receives the returned product. This period may be longer during peak seasons.

For PayPal refunds, the refund will be processed by PayPal. PayPal refunds take at least 14 days to appear in your account. Due to local laws, PayPal refunds in some regions may take up to 30 days. The company has no control over PayPal's processing times.

Damaged or Defective Items

You must inspect all products upon receipt. Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. To submit a claim, contact Chun Pong Limited at [email protected] within the 7 days period. Provide your order number, a description of the damage or defect, and photographic evidence. The company will review the claim and may offer a replacement, repair, or refund. Claims submitted after the 7 days period will be rejected.

Intellectual Property

All text, images, logos, and software on this website are the property of Chun Pong Limited or its licensors. You may not reproduce, distribute, or create derivative works without express written permission. You may not use any trademarks or service marks without express written permission.

Limitation of Liability

The company is not liable for any indirect, incidental, or consequential damages arising from your use of this website or the purchase of products. The company's total liability for any claim is limited to the amount you paid for the product. This limitation applies to the fullest extent permitted by law. The company is not liable for any loss of data, profit, or business opportunity.

Indemnification

You agree to indemnify and hold harmless Chun Pong Limited from any claims, damages, or expenses arising from your violation of these terms or your use of this website.

Governing Law

These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Contact Information

For any questions about these Terms of Service, contact Chun Pong Limited at:

Email: [email protected]

Address: 14/F, Chun Lee Commercial Building, 494 Nathan Road, Yau Ma Tei

Phone: +852 9322 1189

Website: ykzsjacket.com